Salesforce Consulting Partner Services

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Why do you need a Salesforce partner?

Implementing a new system is headache enough. With a Salesforce consulting and Salesforce implementation partner like Penrod Software, we take care of the hassle for you.

We’ll help you maximize your Salesforce.com investment. As a registered Salesforce Consulting Partner and Salesforce ISV Partner, we’ve got your needs covered. Our highly skilled technical team will customize your Salesforce.com solution to meet your specific business requirements. As your organization grows and develops, so must your Salesforce.com solution. You can rely on Penrod Software to provide the custom applications and advice you need long after initial service cloud implementation and or sales cloud implementation.

Join the 100,000+ companies worldwide already finding success with Salesforce.com.

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Just a few of Penrod Software's Services as a Salesforce Partner

   Implementation

Need help with your Salesforce Implementation?

No matter how big or small your company—implementing CRM successfully requires planning, commitment, and strong sponsorship from your company’s executive team. It is critical that you understand the needs of your company as it relates to CRM before you begin. By using a partner like Penrod Software, you can implement the exact salesforce.com solution for you. 

 

Penrod Software provides the following 5 steps to a ensure a successful implementation of the products offered by Salesforce.com:

  1. Plan and prepare. – Penrod Software will work with you to ensure that you are prepared and understand the solution being deployed.
  2. Set up and customize. – Work with Penrod Software to ensure the solution that is going to be deployed fits your business model.
  3. Deploy salesforce.com solutions. – Make sure all users are trained and ready for the change.
  4. Move to drive user adoption. – The solutions provided by Salesforce.com are only as good as the users who use it. We aim to automate the process and ensure that its use is beneficial to all.
  5. Continuously meet and improve on result. – CRM and Business Software must adapt to your business. Part of this is understanding the long process involved and being prepared to make changes. We will work with you to be proactive as your business needs change and grow.

   Integration

Need Salesforce.com Integration?

With Penrod Software as your Salesforce consulting partner, salesforce.com customers can reduce data errors, leverage existing software, and realize their goal of joining the social enterprise to make sure their employees have the tools needed to compete today. Whether connecting salesforce.com to other SaaS applications between departments or across geographic locations, Penrod Software is able deliver enterprise grade integration with all of the cost savings and benefits you would expect from a great partner.

Examples of business process that can be automated in real-time between Salesforce and other applications:

  1. Migrate data from legacy CRM solutions to ensure data remains unchanged
  2. Convert opportunities won to orders and invoices via your ERP or AppExchange App
  3. Leverage anything from account management to customer support
  4. Allow product catalogues and price books to be synced across many applications
  5. Connect lead and customer databases from existing applications into individual sales campaigns
  6. Import invoice/ payment info from financials to provide visibility to sales

 Data Migration

Getting your data into Salesforce.com

As a Salesforce consulting partner, Penrod Software excels at preparing and executing the data migration for the data you currently have in your legacy CRM system, ERP system, or in-house system. Penrod Software uses a variety of tools to make sure your data meets your specifications in your Salesforce.com application. When we migrate your data to salesforce.com solutions, it is important to us that we understand your data and its applications.

 

Penrod Software uses four steps to ensure that your data is successfully migrated to Salesforce:

  1. Profiling and Understanding Your Data. – It's all about understanding your existing data. We will look over your data and make sure we are migrating the data you need and eliminating the data you do not.
  2. Selecting the Correct Migration Methodology  We use many tools including the Apex Data Loader and ScribeSoft to ensure your data is correctly migrated and you are happy with the results.
  3. We Analyze and Cleanse Your Data – We analyze your data prior to its importation to make sure it's 100% on meeting requirements to successfully migrate to salesforce.com. We are able to take data from almost any application including Microsoft, Oracle, SAP and even simple Excel spread sheets.
  4. We Import Your Data  If you have concerns about the amount of applications you use or disjointed data, rest easy, we can import it! We have professionals trained to work with every database and application you can think of.

Salesforce1 - One Customer Platform to connect everything

GROW SALES FASTER WITH THE WORLD’S #1 SALES APP.

Welcome to Sales Cloud, built on the Salesforce1 Platform. A new world, and a better way to sell. Where field sales sells only on mobile devices. And inside sales is fed nothing less than the best leads. It’s sales managers knowing which deals will close. And when. A world where lead and contact information is always fresh and complete. And everyone performs like an “A” player.

Penrod's team of expert cloud developers and product specialists is focused on sales cloud implementation and APIs to provide professional Salesforce.com implementations.

 

What are the Editions & Pricing?

Salesforce1 Platform Sales Cloud

Featured Case Studies:

DELIVER AMAZING SERVICE WITH THE WORLD’S #1 CUSTOMER SERVICE APP.

Build customer loyalty. Increase first call resolution and agent productivity. Improve customer satisfaction by 37%. All while delivering fast customer service from anywhere with Service Cloud, built on the Salesforce1 Platform.

Penrod's team of expert cloud developers and product specialists is focused on Salesforce cloud platforms and APIs to provide professional Salesforce.com implementations.

 

What are the Editions & Pricing?

Salesforce Service Cloud Salesforce1 Platform

Featured Case Studies:

TRANSFORM CONSUMERS INTO CUSTOMERS ACROSS ALL DIGITAL CHANNELS.

The ExactTarget Marketing Cloud, built on the Salesforce1 Platform, allows marketers to create 1:1 campaigns like never before. So you can combine traditional digital channels like email, mobile, social, and the Web with any conceivable product — from toothbrushes to cars — to turn consumers into customers.

Penrod's team of expert cloud developers and product specialists is focused on Salesforce cloud platforms and APIs to provide professional Salesforce.com implementations.

 

What are the Editions & Pricing?

Salesforce Marketing Cloud Salesforce1 Platform

Featured Case Studies:

BUILD APPS AND CONNECT ANYTHING TO EVERYTHING.

Say hello to one, all-encompassing, completely open, Salesforce1. New APIs and platform services make building apps faster to connect with customers, employees, partners, and the next generation of devices and apps.

Penrod's team of expert cloud developers and product specialists is focused on Salesforce cloud platforms and APIs to provide professional Salesforce.com implementations.

 

What are the Editions & Pricing?

Salesforce1 Platform is a Customer Platform

Featured Case Studies:

Contact Us to View a Demo!

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Salesforce.com FAQs

The cost of Salesforce.com Sales Cloud varies by edition. The cost per user per month:

Contact Manager Group Professional Enterprise Performance
$5 $25 $65 $125 $300
The Contact Manager and Group Editions have a maximum of 5 users.
All Salesforce.com deployment is SaaS (software as a service). Instead of installing and maintaining software, you simply connect to the Internet.

Salesforce.com provides a secure foundation for your data and applications, protecting against unauthorized access from outside your company. Additionally, most editions offer security features allowing you administer your own internal security scheme. Security features allow you to limit the exposure of data to only those users who need to access it.

Security Features in Saleforce.com Sales Cloud by Edition:

Contact Manager Group Professional Enterprise Performance
X X Field Level Security Field Level Security Field Level Security
X X Group Creation and Management Group Creation and Management Group Creation and Management
X X Roles/Organizational Hierarchy Roles/Organizational Hierarchy Roles/Organizational Hierarchy
X X Security Admin Profiles Security Admin Profiles Security Admin Profiles

Sales Force Automation Features in Salesforce.com Sales Cloud by Edition:

Contact Manager Group Professional Enterprise Performance
X X Billing & Invoicing Billing & Invoicing Billing & Invoicing
X Lead Management Lead Management Lead Management Lead Management
X Lead Tracking Lead Tracking Lead Tracking Lead Tracking
X Opportunity Tracking Opportunity Tracking Opportunity Tracking Opportunity Tracking

Marketing Automation Features in Salesforce.com Sales Cloud by Edition:

Contact Manager Group Professional Enterprise Performance
X Email Templates & Tracking Email Templates & Tracking Email Templates & Tracking Email Templates & Tracking
X Mailing List Management Mailing List Management Mailing List Management Mailing List Management
X X Mass Email Mass Email Mass Email

Salesforce.com Sales Cloud Analytic Features by Edition:

Contact Manager Group Professional Enterprise Performance
X Dashboards Dashboards Dashboards Dashboards
X X Custom Dashboards Custom Dashboards Custom Dashboards
Reports Reports Reports Reports Reports
X X Sales Forecasting Sales Forecasting Sales Forecasting
X X Custom Forecasting Custom Forecasting Custom Forecasting
Contact Manager Group Professional Enterprise Performance
Chat Chat Chat Chat Chat
X Mail Merge Mail Merge Mail Merge Mail Merge
Mobile Access Mobile Access Mobile Access Mobile Access Mobile Access
Task & Activity Tracking Task & Activity Tracking Task & Activity Tracking Task & Activity Tracking Task & Activity Tracking
X X Workflow Rules & Management Workflow Rules & Management Workflow Rules & Management
Both the size and specific business requirements of your organization will determine what CRM solution is the best fit. Contact Penrod Software today to discuss your CRM needs in further detail. We'll fit CRM to your business, not ours.
Absolutely! Penrod Software is happy to provide a CRM demonstration. Schedule your free demo today.

Salesforce1 Platform

 

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