Scribe

Penrod Software can maximize your CRM investment

One of most important parts of CRM is the data that you use. At Penrod Software we believe that data synchronization, replication and integration are keys to maximizing your CRM investment and experience, so that CRM is driving new business.
Penrod Software using Scribe’s customizable CRM integration products like Scribe Insight, Scribe Adapters and Scribe Templates, can successfully integrate your business applications without writing code or creating a custom integration. Penrod Software along with Scribe have ready to go integrations for several leading CRM solutions including MS Dynamics CRM, SalesForce, and more.
Scribe also provides a cloud-based service, Scribe Online Replication Services (RS), which, with the help of Penrod Software, you can instantly replicate your Microsoft CRM 2011 and Salesforce data and make is accessible for reporting, back up and analytics at a very affordable price.

Penrod Software Can Connect Front Office to Back Office

With so many software solutions available today, it can be hard for the Front Office to talk to the Back Office. Sales and Marketing need to know what Engineering and Accounting are doing and vice versa, Penrod Software and Scribe can simplify this.
Penrod Software can help setup Scribe ERP solutions so that they work with cloud, hosted (SaaS) and on-premise ERP applications. Penrod Software will help companies setup configuration, not coding, so they can easily grow and change with your business without creating additional work for you. Scribe’s ERP solutions communicate natively with critical business applications such as Microsoft Dynamics GP, Dynamics NAV, Dynamics AX, Epicor and SAP as well as standard technologies such as Open Database Connectivity (ODBC) and Web services.

Load leads Into CRM

Increase lead conversion rates

Provide support history to CRM

Improve customer service

Copy & update support agreements in CRM

Increase contract renewal rates

Provide company credit history to CRM

Increase revenue by targeting credit-worthy customers and reduce collection costs

Support quote to order between CRM and ERP

Close orders with accuracy and speed

Link ecommerce to customer systems

Improve customer experience and service

Provide billing information to CRM

Increase revenue, reduce collection costs and improve customer service

Synchronize Product catalogs

Simplify and improve sales and customer service processes

Share key data

Give customers and partners access to the data they need all in one convenient place